Digital innovation and technology are spreading quickly through the whole world in an increasing rhythm. We can see the same behavior occurring nowadays within financial services, where the latest innovation and disruptive technologies are shifting paradigms and creating potential revolutionary changes in the way we use and are served by financial services. But one closer look into the similarities between these two areas will bring to our attention one big problem: disparity

“Access to financial services can serve as a bridge out of poverty. We have set a hugely ambitious goal – universal financial access by 2020 – and now we have evidence that we’re making major progress” - World Bank Group President Jim Yong Kim. This mentioned progress was measured comparing the last two Global Findex (2011 and 2014), the world's most comprehensive gauge of progress on financial inclusion, with funding from the Bill & Melinda Gates Foundation and in partnershi

Though banks are still an important part of people's lives as primary financial services provider, their relevance in the market is decreasing because new specialized players (e.g.: FinTechs) are taking some of their market share. Even if this market share is temporarily limited, banks should look for improvement in the areas where they lack the quality and simplicity offered by these new competitors. So they should focus on simple and transparent policies, processes, product

Today we are going to discuss about the three main trends among the most promising financial service firms that are transforming themselves into Big Data-driven companies. - Data operational model: by defining roles and responsibility, these firms put in practice a data governance model that begins with the definition of the Data Officer as a leader that is responsible for designing the macro data governance model and assigning the other roles; a Data Governance Coordinator t